Upon logging in to your One Legal account, you will see your name in the upper right-hand corner. Beneath that, is your customer number.
To find your billing zip code, click My Account in the upper right-hand corner, then click Manage Firm.
Scroll down to view the Billing Contact Info, where you will find the billing zip code.
Account information can only be changed by users who have administrative access to their One Legal account.
If you would like to edit your firm's account information, such as a phone number, name, address or fax number, login to your account and follow the steps below:
Click on My Account at the top-right of the page, then click on the link to Manage Firm. Change any necessary details on the Edit Firm section.
The firm administrator has the ability to edit and add users to your firm's account. You can view the firm administrator(s) on your account by following these steps:
Once you login to your account, click on My Account > Firm Contacts.
You will see a list of all firm contacts. The permissions allowed to each user is displayed on the right-hand column.
If your firm has multiple locations, your One Legal account administrator has the ability to add a firm location to your account without creating a new one! If you would like to add an additional office location to your existing account, simply follow these steps:
Login to your One Legal account and click My Account > Firm Locations then click Add Location.
Once the location has been added, you can associate it with any of your firm contacts by navigating to the Firm Contacts screen. Find the contact on the list, then click the edit icon to view the contact details for that person. From there, you can select the appropriate Firm location for that person:
To update your credit card information, visit My Account > Billing Center, then click on Payment methods.
To make a particular credit card your default payment, click on the checkmark next to the appropriate card. To edit the credit card information, click on the edit icon next to the desired card.
You can update the credit card information including the name on the card, the card number, the expiration date, and the billing zip code. You can also give your credit card a nickname if you would like.
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