How do I add an email address to my safe sender list?

Set up your email client to deliver important notifications to your inbox

Email clients (such as Outlook, Gmail, Yahoo, and others) filter incoming messages into spam or junk folders to keep unwanted and suspicious mail out of inboxes. These filters sometimes mistakenly move legitimate messages into the wrong folder.

To avoid missing important notifications from the One Legal system about your order, please take the following steps to pre-approve certain email addresses, a process that adds contacts to a safe sender list.

Important addresses to add to safe lists

Both One Legal and court technology systems may send emails for invoices, order updates, and account settings information. Here are the emails that should be included in your safe sender list.

Source Email address
Court technology vendor in states like California, Georgia, and Idaho efilingmail@tylerhost.net
no-reply@tylerhost.net
no-reply@efilingmail.tylertech.cloud
Court technology vendor in Texas no-reply@efiletexas.gov 
One Legal (transactional and billing emails) no-reply@onelegal.com 

How to add contacts to safe lists in common email clients

Most email clients provide a "safe sender" option for trusted contacts in the address book.

To add a trusted contact in some of the most popular email clients, make sure every member of your firm takes the following steps below.

Email client Add an address to your safe sender list Recover from the Junk folder
Apple Mail (desktop) 1. Select the email to open it
2. Hover over the From address
3. Click the down arrow and select Add to contacts
1. Select the email
2. Click Move to inbox
Apple Mail (iPhone) 1. Select the email to open it
2. Click the From address
3. Click the down arrow
4. Click Create New Contact > Done
1. Select the email
2. Click the down arrow
3. Select Mark as Not Junk
AOL Webmail 1. Select the email to open it
2. Click the From address
3. Select Add Contact
4. Enter the first and last name
5. Click Add Contact
1. Select the email to open it
2. Click OK to mark as not spam
Gmail 1. Select the email to open it
2. Hover over the From address
3. Select Add to Contacts
1. Select the email to open it
2. Click Report not spam
Outlook 1. Select the email to open it
2. On the Message tab, select Junk > Never Block Sender
1. Select the email to open it
2. On the Message tab, select Report Message > Not Junk
Yahoo Mail 1. Select the email to open it
2. Hover over the From address
3. Select Add to Contacts then Save
1. Select the email to open it
2. Then click Not Spam



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