How will you prepare my filing for submission?

When you place an order to have our Concierge team file on your behalf, you can rest assured that your documents will be dealt with by an experienced member of our team. Upon receiving your order, the Document Specialist will:

  • Review — We’ll check that all of the required documents are present, that no pages are missing, and that all documents are signed and dated (we’ll contact you if anything is missing). We’ll also ensure that it meets the local court’s required formatting rules. 
  • Assemble — For eFilings, we’ll convert your documents to PDF, add bookmarks to any exhibits, and apply optical character recognition (OCR) so that it is text searchable; we’ll also check that the document is correctly paginated and under the maximum file size accepted by the court. For physical filings, we’ll print, collate, and assemble your documents. 
  • File — We’ll submit the filing to the court on your behalf. If we receive your documents at least one hour before One Legal’s deadline as stated in our service directory* we’ll do this within our usual service standards (same day in most courts, and next day in a few rural and remote areas).

Once your document is submitted you’ll receive notification, and subsequent order status updates, via email.

*Please be aware that the Concierge team’s business hours are 08:30 a.m. to 05:00 p.m. PT, Monday through Friday. All filings received after 4:00 p.m. PT will be filed the next business day.*


Was this article helpful?

Can’t find what you’re looking for?

Our award-winning customer support team is here to help.

Contact us